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#1c19170f;--radius:16px;--radius-small:10px;--max:720px;--gutter:16px;--ok:#2f855a;--warn:#b7791f;--bad:#c53030}*{box-sizing:border-box}html,body{min-height:100%;margin:0;padding:0}body{font-family:var(--font);color:var(--ink);background:var(--surface);-webkit-font-smoothing:antialiased;padding-bottom:env(safe-area-inset-bottom);font-size:16px;line-height:1.5}h1,h2,h3{letter-spacing:-.01em;color:var(--ink);margin:0;font-weight:600}h1{font-size:1.6rem;line-height:1.25}h2{font-size:1.05rem}h3{font-size:1rem}p{margin:0}a{color:var(--accent);text-decoration:none}code,pre{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.muted{color:var(--ink-muted)}.small{font-size:.875rem}.eyebrow{text-transform:uppercase;letter-spacing:.08em;color:var(--ink-muted);margin-bottom:4px;font-size:.75rem;display:block}.shell{flex-direction:column;min-height:100vh;display:flex}.page{width:100%;max-width:var(--max);padding:20px var(--gutter) 40px;flex-direction:column;flex:1;gap:16px;margin:0 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#000));color:#fff;align-items:flex-end;min-height:200px;display:flex;position:relative;overflow:hidden}.proposal-cover.has-image{background-position:50%;background-size:cover}.proposal-cover.has-image:before{content:"";background:linear-gradient(#0000000d,#000000a6);position:absolute;inset:0}.proposal-cover-inner{flex-direction:column;gap:8px;width:100%;padding:24px 20px 20px;display:flex;position:relative}.proposal-cover h1,.proposal-cover .eyebrow{color:#fff}.proposal-cover .eyebrow{opacity:.85}.proposal-meta{opacity:.92;flex-wrap:wrap;gap:6px 14px;font-size:.9rem;display:flex}.proposal-meta span{align-items:center;gap:4px;display:inline-flex}.proposal-valid{background:#ffffff2e;border:1px solid #ffffff59;border-radius:999px;align-self:flex-start;padding:3px 10px;font-size:.75rem}.avatar-photo{object-fit:cover}.avatar-initials{font-size:.95rem;font-weight:600}.proposal-summary{white-space:pre-wrap;color:var(--ink-soft)}.option-card{cursor:pointer;border:2px solid var(--line);flex-direction:column;gap:12px;transition:border-color .15s,box-shadow .15s;display:flex}.option-card:focus-visible{outline:2px solid color-mix(in srgb, var(--primary) 60%, transparent);outline-offset:2px}.option-card.selected{border-color:var(--primary);background:linear-gradient(135deg, var(--card), color-mix(in srgb, var(--primary) 6%, var(--card)))}.option-head{align-items:flex-start;gap:12px;display:flex}.option-title-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.option-price{white-space:nowrap;font-size:1.05rem;font-weight:600}.radio{width:22px;height:22px;color:var(--primary-text);background:#fff;border:2px solid #1c191740;border-radius:50%;flex:none;justify-content:center;align-items:center;margin-top:2px;display:inline-flex}.radio.on{background:var(--primary);border-color:var(--primary)}.chip-recommended{background:color-mix(in srgb, var(--accent) 14%, #fff);color:var(--accent);border-color:color-mix(in srgb, var(--accent) 35%, 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0;width:100%;max-width:520px;padding:20px var(--gutter) calc(24px + env(safe-area-inset-bottom));flex-direction:column;gap:14px;max-height:92vh;animation:.2s rise;display:flex;overflow-y:auto}@media (width>=720px){.sheet-backdrop{align-items:center}.sheet{border-radius:var(--radius);padding:24px}}@keyframes rise{0%{opacity:0;transform:translateY(24px)}}@keyframes fade{0%{opacity:0}}.sheet-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.sheet-amount{letter-spacing:-.02em;font-size:1.8rem}.methods{grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:8px;display:grid}.method{border-radius:var(--radius-small);border:1px solid var(--line);background:var(--surface);color:var(--ink);font:inherit;cursor:pointer;justify-content:center;align-items:center;gap:6px;padding:10px 12px;font-size:.875rem;display:inline-flex}.method.on{border-color:var(--primary);background:color-mix(in srgb, var(--primary) 10%, #fff);font-weight:500}.simulation{border:1px 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.button{margin-left:auto}.traveller-form{border-radius:var(--radius-small);background:var(--surface);margin-top:12px;padding:14px}.chip-tr-missing{color:var(--warn);background:#fffaf0;border-color:#feebc8}.chip-tr-submitted{background:color-mix(in srgb, var(--primary) 12%, #fff);color:var(--ink);border-color:color-mix(in srgb, var(--primary) 30%, transparent)}.chip-tr-validated{color:var(--ok);background:#f0fff4;border-color:#c6f6d5}.chip-tr-rejected{color:var(--bad);background:#fff5f5;border-color:#fed7d7}.rejected{color:var(--bad)}.saved{color:var(--ok)}.requests-card{flex-direction:column;gap:12px;display:flex}tr.clickable{cursor:pointer}tr.clickable:hover td{background:var(--surface)}tr.selected td{background:color-mix(in srgb, var(--primary) 8%, #fff)}.staff-detail h3{margin-top:6px}.staff-detail td .row-buttons{flex-wrap:nowrap}.inline-input{width:auto;padding:6px 10px;font-size:.875rem}.inline-input.grow{flex:1;min-width:200px}.question-staff{border-top:1px solid var(--line);flex-direction:column;gap:6px;padding-top:10px;display:flex}.staff-editor .form-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr))}.chip-sent,.chip-viewed,.chip-option_chosen{color:var(--warn);background:#fffaf0;border-color:#feebc8}.chip-accepted{color:var(--ok);background:#f0fff4;border-color:#c6f6d5}.chip-declined,.chip-expired{color:var(--bad);background:#fff5f5;border-color:#fed7d7}@media (width>=720px){.page{padding-top:28px}h1{font-size:1.9rem}}.nav-icon{display:inline-flex;position:relative}.nav-dot{background:var(--bad);border:2px solid var(--surface);border-radius:50%;width:9px;height:9px;position:absolute;top:-2px;right:-3px}.header-nav a.active .nav-dot{border-color:var(--primary)}.page-conversation{padding-bottom:12px}.conversation-head{flex-direction:column;gap:4px;display:flex}.thread{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.bubble-row{display:flex}.bubble-left{justify-content:flex-start}.bubble-right{justify-content:flex-end}.bubble{border-radius:var(--radius);background:var(--card);border:1px solid var(--line);max-width:86%;box-shadow:var(--shadow);flex-direction:column;gap:4px;padding:10px 14px;display:flex}.bubble-left .bubble{border-bottom-left-radius:6px}.bubble-right .bubble{border-bottom-right-radius:6px}.bubble-customer{background:var(--primary);color:var(--primary-text);border-color:#0000}.bubble-customer .bubble-meta,.bubble-customer .bubble-meta .chip{color:var(--primary-text);opacity:.85}.bubble-customer .chip{background:#ffffff2e;border-color:#0000}.bubble-assistant{background:color-mix(in srgb, var(--accent) 8%, #fff);border:1px dashed color-mix(in srgb, var(--accent) 45%, transparent);box-shadow:none}.bubble-assistant .bubble-label{color:var(--accent);filter:saturate(1.1)brightness(.85)}.bubble-system{background:var(--surface);box-shadow:none;color:var(--ink-soft)}.bubble-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-muted);align-items:center;gap:4px;font-size:.75rem;font-weight:600;display:inline-flex}.bubble-subject{font-size:.95rem}.bubble-body{white-space:pre-wrap;overflow-wrap:anywhere}.bubble-meta{color:var(--ink-muted);flex-wrap:wrap;align-items:center;gap:6px;font-size:.75rem;display:flex}.bubble-handoff{color:var(--ok);font-size:.8rem}.chip-channel{gap:4px;padding:1px 8px;font-size:.7rem}.chip-kind{color:var(--warn);background:#fffaf0;border-color:#feebc8;align-self:flex-start}.composer{padding:12px 0 calc(8px + env(safe-area-inset-bottom));background:linear-gradient(to bottom, transparent, var(--surface) 18%);flex-direction:column;gap:8px;margin-top:auto;display:flex;position:sticky;bottom:0}.composer textarea{resize:none}.composer-row{justify-content:space-between;align-items:center;gap:10px;display:flex}.composer-row input{flex:1;min-width:0}.composer-via{align-items:center;gap:8px;min-width:0;display:inline-flex}.composer-via select{width:auto;padding:6px 28px 6px 10px;font-size:.875rem}.fab{right:max(16px, env(safe-area-inset-right));bottom:calc(20px + env(safe-area-inset-bottom));background:var(--primary);width:56px;height:56px;color:var(--primary-text);cursor:pointer;z-index:40;border:none;border-radius:50%;justify-content:center;align-items:center;display:inline-flex;position:fixed;box-shadow:0 6px 20px #1c191740}.fab:active{transform:scale(.96)}.sheet-assistant{gap:12px}.assistant-title{align-items:center;gap:6px;font-size:1.05rem;display:inline-flex}.assistant-log{flex-direction:column;gap:8px;min-height:160px;max-height:50vh;padding:4px 2px;display:flex;overflow-y:auto}.assistant-chips{flex-wrap:wrap;gap:6px;display:flex}.chip-button{font:inherit;cursor:pointer;background:color-mix(in srgb, var(--primary) 8%, #fff);color:var(--ink);border-color:color-mix(in srgb, var(--primary) 25%, transparent);font-size:.8rem}.chip-button:disabled{opacity:.5;cursor:default}.segmented{background:var(--surface);border:1px solid var(--line);border-radius:999px;gap:4px;padding:4px;display:flex}.segmented button{font:inherit;color:var(--ink-soft);cursor:pointer;background:0 0;border:none;border-radius:999px;flex:1;padding:8px 10px;font-size:.875rem}.segmented button.on{background:var(--primary);color:var(--primary-text)}.requests-sent .saved{align-items:center;gap:6px;display:inline-flex}.thread-staff .bubble{max-width:100%}.cell-clip{white-space:nowrap;text-overflow:ellipsis;max-width:420px;overflow:hidden}.day-heading{align-items:center;gap:8px;display:flex}.chip-today{text-transform:none;letter-spacing:0;background:var(--primary);color:var(--primary-text);border-color:#0000}.day-today .day-heading{color:var(--ink)}.timeline-chips{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:4px;display:flex}.chip-next{background:color-mix(in srgb, var(--accent) 14%, #fff);color:var(--accent);border-color:color-mix(in srgb, var(--accent) 35%, transparent);filter:saturate(1.1)brightness(.85)}.timeline-next{border-color:color-mix(in srgb, var(--primary) 45%, transparent);box-shadow:var(--shadow), 0 0 0 3px color-mix(in srgb, var(--primary) 12%, transparent)}.chip-changed{color:var(--warn);background:#fffaf0;border-color:#feebc8}.chip-driver_assigned{background:color-mix(in srgb, var(--primary) 12%, #fff);color:var(--ink);border-color:color-mix(in srgb, var(--primary) 30%, transparent)}.chip-en_route{color:var(--ok);background:#f0fff4;border-color:#c6f6d5}.times-new{color:var(--warn);font-weight:600}.times-old{display:block}.times-old s{text-decoration-thickness:1.5px}.live-note{border-radius:var(--radius-small);align-items:flex-start;gap:10px;padding:10px 12px;display:flex}.live-changed{color:var(--warn);background:#fffaf0;border:1px solid #feebc8}.live-changed .notice-text{color:var(--ink-soft)}.live-changed .notice-text strong{color:var(--warn)}.driver-card{border-radius:var(--radius-small);background:var(--surface);border:1px solid var(--line);flex-direction:column;gap:10px;padding:12px;display:flex}.driver-en-route{background:#f0fff4;border-color:#c6f6d5}.driver-head{align-items:flex-start;gap:12px;display:flex}.on-the-way{color:var(--ok);align-items:center;gap:8px;font-weight:500;display:inline-flex}.pulse{background:var(--ok);border-radius:50%;flex-shrink:0;width:10px;height:10px;position:relative}.pulse:after{content:"";border:2px solid var(--ok);border-radius:50%;animation:1.6s ease-out infinite pulse-ring;position:absolute;inset:-4px}@keyframes pulse-ring{0%{opacity:.9;transform:scale(.6)}to{opacity:0;transform:scale(1.8)}}@media (prefers-reduced-motion:reduce){.pulse:after{animation:none}}.timeline-live{border-color:#c6f6d5}.doc-button{margin-left:48px}.companions-card,.notices-card{flex-direction:column;gap:12px;display:flex}.chip-invited{color:var(--warn);background:#fffaf0;border-color:#feebc8}.chip-joined{color:var(--ok);background:#f0fff4;border-color:#c6f6d5}.companion-form{padding-top:4px}.notice-toggle{flex:1;align-items:flex-start}.notice-toggle input{flex-shrink:0;margin-top:3px}.notices-subtitle{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-muted);margin-top:4px;font-size:.85rem}.channel-order{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.channel-row{border-radius:var(--radius-small);background:var(--surface);border:1px solid var(--line);align-items:center;gap:10px;padding:8px 10px;display:flex}.channel-rank{background:var(--primary);width:24px;height:24px;color:var(--primary-text);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:.75rem;font-weight:600;display:inline-flex}.push-state{align-items:center;gap:8px;display:flex}.notices-banner .install-icon{color:var(--accent)}.sequence-row.sent{color:var(--ink-muted)}.sequence-check{color:var(--ok)}.sim-block{border-radius:var(--radius-small);background:var(--surface);border:1px solid var(--line);flex-direction:column;gap:8px;padding:10px 12px;display:flex}.sim-block .row-buttons input{min-width:0}.page-circle h1{margin-bottom:4px}.loyalty-more{color:#ffffffd9;align-items:center;gap:4px;margin-top:10px;display:inline-flex}.circle-hero{flex-direction:column;gap:14px;display:flex}.circle-hero h2{color:#fff}.circle-hero .small{color:#ffffffd9}.circle-hero-row{justify-content:space-between;align-items:center;gap:16px;display:flex}.circle-tier{letter-spacing:-.02em;font-size:1.6rem}.ring{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:84px;height:84px;display:inline-flex}.ring-inner{background:color-mix(in srgb, var(--accent) 80%, #000);border-radius:50%;justify-content:center;align-items:center;width:68px;height:68px;font-size:.95rem;font-weight:600;display:inline-flex}.balances{flex-wrap:wrap;gap:8px 24px;margin:0;padding:0;list-style:none;display:flex}.balances li{align-items:baseline;gap:4px;display:flex}.circle-expiry{align-items:center;gap:6px;display:inline-flex}.how-card{flex-direction:column;gap:12px;display:flex}.how-list{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.how-list li{align-items:flex-start;gap:10px;font-size:.95rem;display:flex}.how-list svg{color:var(--accent);flex-shrink:0;margin-top:2px}.tier-card{flex-direction:column;gap:10px;display:flex}.tier-current{border-color:color-mix(in srgb, var(--primary) 50%, transparent);box-shadow:0 0 0 2px color-mix(in srgb, var(--primary) 18%, transparent), var(--shadow)}.tier-head{align-items:center;gap:12px;display:flex}.chip-current{background:var(--primary);color:var(--primary-text);border-color:#0000;margin-left:auto}.benefits{flex-direction:column;gap:6px;margin:0;padding:0;font-size:.9rem;list-style:none;display:flex}.benefits li{align-items:flex-start;gap:8px;display:flex}.benefits svg{color:var(--ok);flex-shrink:0;margin-top:3px}.points-applied{color:var(--ok);align-items:center;gap:6px;margin-top:4px;display:inline-flex}.redeem{border-radius:var(--radius-small);background:color-mix(in srgb, var(--accent) 7%, #fff);border:1px solid color-mix(in srgb, var(--accent) 20%, transparent);flex-direction:column;gap:10px;padding:14px;display:flex}.redeem-title{align-items:center;gap:6px;display:inline-flex}.stepper{justify-content:space-between;align-items:center;gap:12px;display:flex}.stepper-value{text-align:center;flex-direction:column;align-items:center;display:flex}.stepper-value strong{letter-spacing:-.02em;font-size:1.4rem}.redeem input[type=range]{width:100%;accent-color:var(--primary);background:0 0;border:none;padding:0}.redeem .button{align-self:flex-start}.cases{flex-direction:column;gap:6px;display:flex}.case-row{flex-wrap:wrap}.chip-urgency-urgent{color:var(--bad);background:#fff5f5;border-color:#fed7d7}.chip-urgency-soon{color:var(--warn);background:#fffaf0;border-color:#feebc8}.chip-open{background:color-mix(in srgb, var(--primary) 12%, #fff);color:var(--ink);border-color:color-mix(in srgb, var(--primary) 30%, transparent)}.chip-closed{color:var(--ok);background:#f0fff4;border-color:#c6f6d5}.sheet-help .form{gap:12px}.urgency{border:none;flex-direction:column;gap:6px;margin:0;padding:0;display:flex}.urgency legend{margin-bottom:6px;padding:0}.urgency-option{border-radius:var(--radius-small);border:1px solid var(--line);cursor:pointer;align-items:flex-start;gap:10px;padding:10px 12px;display:flex}.urgency-option.on{border-color:color-mix(in srgb, var(--primary) 50%, transparent);background:color-mix(in srgb, var(--primary) 6%, #fff)}.urgency-option input{width:18px;height:18px;accent-color:var(--primary);flex-shrink:0;margin-top:2px;padding:0}.help-result .bubble{max-width:100%}.help-line{gap:12px;padding:14px 18px}.help-line-text{flex-direction:column;align-items:flex-start;line-height:1.25;display:flex}.help-line-text strong{letter-spacing:.01em;font-size:1.15rem}.help-bar{z-index:40;padding:10px calc(var(--gutter) + 72px) calc(10px + env(safe-area-inset-bottom)) var(--gutter);background:color-mix(in srgb, var(--card) 92%, transparent);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-top:1px solid var(--line);position:fixed;bottom:0;left:0;right:0}.help-bar .button{width:100%;max-width:calc(var(--max) - 72px);margin:0 auto;display:flex}.page-with-bar{padding-bottom:calc(96px + env(safe-area-inset-bottom))}@media (width<=420px){.header-nav{gap:4px}.header-nav a{gap:4px;padding:6px 10px;font-size:.82rem}}.privacy-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 16px;display:flex}.privacy-head .lang-select{margin-top:0}.privacy-section{flex-direction:column;gap:8px;display:flex}.privacy-section p{color:var(--ink-soft);font-size:.95rem}.consent-card{border-color:color-mix(in srgb, var(--primary) 30%, transparent);flex-direction:column;gap:12px;display:flex}.consent-head{align-items:center;gap:12px;display:flex}.consent-marketing{border-top:1px solid var(--line);padding-top:10px}.consent-marketing .list-row{padding:6px 0}.privacy-card{flex-direction:column;gap:10px;display:flex}.chips{flex-wrap:wrap;gap:6px;display:flex}.privacy-card .delete-confirm{border-radius:var(--radius-small);background:#fff5f5;border:1px solid #fed7d7;flex-direction:column;gap:10px;padding:12px 14px;display:flex}.privacy-card .delete-confirm p{margin:0}.privacy-card .button-small{align-items:center;gap:6px;display:inline-flex}.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}@media (width>=720px){.kpi-grid{grid-template-columns:repeat(5,minmax(0,1fr))}}.kpi{flex-direction:column;gap:2px;padding:14px;display:flex}.kpi-label{color:var(--ink-muted);font-size:.8rem}.kpi-value{letter-spacing:-.01em;font-size:1.5rem;line-height:1.2}.kpi-ok .kpi-value{color:var(--ok)}.kpi-warn .kpi-value{color:var(--warn)}.segmented-days{padding:3px}.segmented-days button{flex:none;padding:5px 10px;font-size:.8rem}.checklist .done span{color:var(--ink-muted)}.check-done{color:var(--ok);flex:none}.residents-note{border-left:4px solid var(--ok)}.residents-notice{background:var(--surface);border-radius:10px;padding:8px 10px}.residents-notice.unread{background:color-mix(in srgb, var(--primary) 10%, #fff)}.residents-kv{grid-template-columns:minmax(120px,40%) 1fr;gap:6px 12px;margin:8px 0 0;display:grid}.residents-kv dt{color:var(--ink-soft)}.residents-kv dd{margin:0}.residents-member{border:1px solid var(--line);border-radius:12px;flex-direction:column;gap:8px;padding:12px;display:flex}.residents-member-head{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.residents-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.residents-docs{gap:6px}.residents-doc,.residents-upload{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.residents-upload select{max-width:100%}.residents-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:8px 12px;display:grid}.residents-form{border-top:1px dashed var(--line);padding-top:10px}